My family has been using Belden's for years but my most recent experience has left us looking for an alternative. I took my old car to have the brakes fixed and they suggested my transmission fluid be replaced as well since it was due. I agreed and when I received my car back, I noticed that it could not change gears easily and notified Belden's about this new issue because there was no transmission issue before I took it in. I took the car back in and at first they thought it was a faulty filter from the manufacturer that they had replaced as part of their service. After they received another new filter and this did not fix the issue, they informed me that the original pressure of the transmission fluid was low enough before that everything worked fine as is and when they put new fluid in at the "correct" pressure it caused the transmission to fail. I asked for them to confirm the method of replacing the transmission fluid on my car and they said they had not flushed it but they drained it and let it drip out. The only solution they could provide me was to spend an additional $3k to put in a new transmission since they did not do rebuilds . They would not provide me with any references to any other mechanic to help with a transmission rebuild as an alternative. After locating another mechanic to look at the transmission issue, he was able to repair my transmission and was very skeptical about the explanation I had been told. I do not have any issues with the brake repairs. The issue is that a very expensive repair only presented itself after the car was worked on at this location.
Mr. Smith, We have looked thru our database at the Lockhill Selma location and all five of our other locations and we can't seem to locate your information. Could you please call me at your convenience, I really would like to hear more details about this situation. You can reach me at 2 1 0. 4 9 4. 2 9 4 5, if I am unavailable please leave a message with Veronica. Thank you, Jason Thomas General Manager
- Lockhill Selma Location