5

My car was DOA, I had already taken it to a competitor that said it couldn't be repaired and that I should take the money and put it towards a new car! Firestone said it was either a blown head gasket or a cracked head. I decided to just drive it until it quit which was a bad idea. The water pump was bad, and it finally gave up the ghost completely. This caused excess pressure causing the radiator to blow. I did a search for auto repair on google with the zip code of 78259 and Belden's Auto Repair came up which was right up the street. I called them and they said that they could look at it and give me a call when they found what was wrong. They also gave me a ride back to work so I could. This was on a Saturday morning. They called back and said I have some bad news.... I expected the worst, the head gasket or a cracked head. Instead the mechanic said that I would need a new radiator, water pump and thermostat. It ended up being costly but what auto repair isn't these days? The bottom line is they fixed it the same day even though they warned me that it might take til Monday due to the labor involved putting in a new radiator. I was pleasantly surprised when they got it done the same day and an hour earlier than their estimates. They made my car a priority and spared no manpower to get it done the same day. Their fast professional courteous service was refreshing in a business that is fraught with fly by night con artists. They really saved my bacon fixing the only vehicle I have. After the repair they even sent a car to pick me up to get my car. The cost was also a pleasant surprise also costing 30 dollars less than what they quoted. For this reason I give them 5 stars and will recommend them to all my friends. All this with a guarantee added icing on the cake! Bravo Belden Automotive, keep up the good work!

5

Completely professional, prompt, and quality service. As a woman in my twenties, it's hard to find trustworthy mechanics that don't try to rip you off. This place has been amazing over the multiple repairs my car has needed in the past months. They keep you updated throughout the day on the status of the repairs and anything else that may need to be addressed. I will never take my car anywhere else as long as I live here in SA.

5

After moving to San Antonio last September I was in a quandary where to take my car when the "Check Engine" light came on. Finding Belden's Automotive was a lifesaver. I called & they were able to get me in the next day. Jason (Service Manager) was friendly, professional and assured me that they could take care of my car. I arrived the next day and Jason quickly took the information and arranged for a car ride home....I didn't even have a chance to sit down & open my magazines! Jason called a couple of hours later to explain the problems as well as recommendations by Kyle (Technician), outlining them and breaking them down with total cost so I could understand & make an intelligent decision. After approving the work, Jason called throughout the day with updates. By 5:30, my car was ready to go. Checking out was just as easy as bringing the car in....no waiting around! Great people, Fantastic Service and only 4 miles from my house as well as all ASE certified technicians , AAA approved repair facility & fair prices. Would highly recommend Belden's Automotive and I have now become a loyal customer for my two cars!

5

Very professional and quick finding problem. I would highly recommend them to my friends and relatives.

5

They are very professional and find all the problems with my coolant system. Manager Mark helped me applied for a Goodyear card and it helped a lot to finance my car maintenance.

5

Belden's was great! Quick and super service.

5

Very polite, professional and friendly. Did the work very quick and without any problem.

4

Over all Experience was good, I took my car there as my check engine light was on and they checked the issue and fixed it. the only blunder they did was forgot to reset back the check engine light after fixing the problem, for which I had to take my car back to them. Simply waste of my time for such a small thing.. for which I am cutting this one star out of the rating..

5

Trustworthy people in a friendly environment, clean and ordered. Staff is very nice and proffesional They offer solutions and alternatives even when you are in a low budget. If you are looking for a mechanic of trust, this is the place.

5

Mark has been amazing and helpful. He has always gone above and beyond my expectations. Once I was on the highway and suspected something was wrong with the car and pulled over. When he answered the phone he was both knowledgeable and reassuring. Thank you Mark! - Xi Huang (Diana)