San Antonio and Boerne Auto Repair

I would give it less than a star if possible, but unfortunately I can't do that. I took my car in to have a part replaced and I was confident they would be efficient, however I was quickly shown otherwise. First they end up messing up a separate part which cost extra money to have fixed. They then call to tell me once they have the car a part that they ordered the wrong part. They now have to order a new one, which may or may not come in by the end of the day. A fix that I was told would take 2-3 hours took more than a day of work. If they weren't sure of how to fix the issue it would have been better to be told upfront instead of causing additional damage (which cost additional money). I wasted an entire day waiting for my car, was told I would be without a car the following day which I did not anticipate nor could I be without a car schedule-wise. My service should really in essence be free or deeply discounted due to the amount of errors encountered with this team.

I actuality took it to Belden's for a 2nd option, GMC dealer said I need 1 left side mount ($750). Belden's said I needed 2 motor mounts $1100 and a new transfer case $2600!! Plus they charged me $102 to look at vehicle. A friend told me take it to Fair Oaks Automotive, I figured have nothing to loose at this point. They inspected the vehicle said it ONLY needed 1 motor mount just like the GMC dealer. Fair Oaks Automotive didn't charge me to the inspect the vehicle and only charged me $535 for repair. For the record I never told Fair Oaks about the Belden diagnosis until after they repair the SAME day with GMC parts! STAY AWAY FROM BELDEN'S!!!

I'm retired and relocated here from New Jersey. I'm a Car guy and worked for Ford motor for 18Years. I also retired as a manager of Ashley Furniture Homestore (CNJ). Customer service was top Priority. I give Belden's 10 Stars. The service was impeccable, My 2008 Kia runs and rides like a brand New Car with 171,000 miles. I'm telling all new Family and New Friends in San Antonio to Go to Belden's 1st. I love Good Customer service and believe once anyone takes their Automobile to them will fell the same. Awesome Job to The Service rep, Mechanic and management.

bad customer service! disrespectful and bad jokes with woman’s

I'm retired and relocated here from New Jersey. I'm a Car guy and worked for Ford motor for 18Years. I also retired as a manager of Ashley Furniture Homestore (CNJ). Customer service was top Priority. I give Belden's 10 Stars. The service was impeccable, My 2008 Kia runs and rides like a brand New Car with 171,000 miles. I'm telling all new Family and New Friends in San Antonio to Go to Belden's 1st. I love Good Customer service and believe once anyone takes their Automobile to them will fell the same. Awesome Job to The Service rep, Mechanic, and management.

Fair, Honesty, Communicates Well, Good Prices. What More could you ask for. Clean Waiting room (if needed) and Clean Restrooms! Have already returned because they EARNED My Business!

Fantastic service from the moment I walked in through the door. I am really glad I came across the Belden's Automotive name. I am from California, so I didn't know where to begin to figure out where to take my car after I hit an uneven road which threw my alignment off, or so I thought. I called in the morning and they were able to take my car in the afternoon. Turns out, the last place I'd gone to (in CA) hadn't tightened a bolt, so it backed out and fell out. I also had them change my oil while I was there. They were honest and upfront about everything. Fast service, they got me out of there quickly considering they didn't have the parts needed but had them delivered within 30 minutes. Alex kept me updated about the status of my car and explained some recommendations from the technician. Highly recommend this place and will probably continue to trust them with my car for the remainder of my time here in Texas.

Belden's has always treated me with nothing but kindness and concern for me and my car's issues. I buy my tires at Belden and have been very satisfied with their service and tire warranty. I have been to both the San Pedro location and the Bulverde location and both are just so wonderful and helpful to me. Very fast tire service! I wouldn't want to go anywhere else!

Pulled in to this tire repair shop about 5:26pm and the door says it closes at 6pm. Have a slow leak tear passenger tire and asked the gentlemen behind the counter for some help.. turned me away because they were closing soon.. I would not think this was the owner as a normal business owner would try to drum up more business and not send them to a competitor for help which is exactly what he did.. non the less this will be the last shop I will ever bring a vehicle as the customer service really sucks.. so lucky for me he sent to place that also has the same closing time but were more than happy to help and they were actually busy not like Belden's. So in the future will take my automobile needs to Die Hard on Wurzbach.

The customer service is really good, you can expect a follow up to hear how they did it, which is not very common nowadays. My only "negative" comment is the mark up in the price, but this is just me. If you are ok paying the extra to have the peace of mind of a good quality job, then this is a good place to go.