5

Mark and his team always take great care of me!

5

I can't say enough how excellent the service was at Belden's for the brake work on our vehicle. It started with the professional call I received from Philip B., the Service Manager. The parts and labor were much cheaper than expected. The quality of work provided is above expectations. The communication with the shop all along the way on diagnosing what was was wrong up until it was resolved was excellent. The Belden's on San Pedro wants your business and they show you how they earn it. We'll definitely be back and you should too. Thanks.

5

These guys have taken care of my cars for 8 years now. I won’t go anywhere else. I ask lots of questions & get answers. They show me if I don’t understand since I am a visual learner. They let me know ahead of time if something needs attention now or will be needing attention. They have NEVER tried to upsell their products or services.

5

GREAT CUSTOMER SERVICE!!!

5

Replaced my tires in October, discovered how bad my control arms are, priced the parts and labor. Came in this past weekend to repair a tire and with a friend for an alignment. Both times the guys were awesome and welcoming.

Thanks for the great review, Bruce! We hope to see you again when you need service.

- Fredericksburg Location
5

Great service! Great communication!!!!

5

Very nice, friendly, and fast

5

Not satisfied with Belden of Boerne. Recently brought our vehicle to Belden for a malfunctioning A/C; a manifold hose from the compressor to condenser leaked causing low refrigerant pressures and no cooling. While discussing the concern with the manager, I asked if I could supply the parts as I preferred factory spec Ford/Motorcraft. I was told they could not allow a customer to supply their own parts due to warranties etc but could source Ford parts for the repair. The AC repair included a new manifold hose, new condenser (at our request), orifice tube, and a system evac/recharge. The repair was completed within a reasonable amount of time given the new condenser leaked and had to be replaced. When I picked up the vehicle I asked if Belden had used Ford parts for our repair and the assistant manager affirmed they had. Once home and reviewing the invoice I discovered Belden used aftermarket parts from UAC and TYC, which are not Ford/Motorcraft. Everyone has their opinion on the reliability of aftermarket parts (see above about leaky new condenser); I have found them less durable and thus more costly in the long run - which is why we asked for and were told Ford parts were used. To add insult to misrepresentation, Belden charged between 4 and 6 times as much for the aftermarket parts as one could purchase them retail; for example: the TYC condenser part #4883 is ~ $53.79 from an online vendor, the Belden invoice for the same part/number was $219.88. The UAC manifold hose assembly part HA112011C is ~$34.79, Belden charged $230.83. Belden does offer a 24mth/24K warranty with Roadside Assistance but a 400-600% markup AND misrepresenting the parts as Ford is just wrong - I cannot recommend this shop.

5

Very happy with the service. The technicians are very thorough with their explanations. Will definitely return with all other issues.

5

Always great!